Terms and Conditions

By visiting our website and/ or purchasing products from us, you engage in our “Service” and agree and are bound to the following terms and conditions. Please read these Terms of Service carefully before accessing or using our website.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

 

GENERAL CONDITIONS

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order)

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, without express written permission by us. You are prohibited from using the site or its content: to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

 

PRODUCTS

We try and show products as accurately as possible, though we cannot guarantee and photographs are intended to guide. Colours might vary from the pictures shown on the website. We cannot guarantee that your computer monitor’s display of any colour will be accurate. As part of our small batch production process using natural dyes, colours might change from batch to batch and vary slightly from the pictures provided on the website.

The measurement chart is used as guidance only. All bodies are different and proportions my vary and change the fit of a product. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

COOKIES

Like most websites, we use cookies on this website to help improve your shopping experience. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

By browsing this webpage, you consent to the use of cookies. Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows us or a third party to recognise you and make your next visit easier and more useful to you.

 

PERSONAL INFORMATION

By using our website you agree to providing current, complete and accurate purchase and account information for shipment and processing payments. If you notice any faults you should contact us as soon as possible via info@orelselabel.com, and we try to correct these to continue the process of the order or shipment. If the order has already been shipped we cant make any changes or take responsibility.

We use any private information that we have been provided with by you only for the process of the order, payment, shipment, email contact, accounting and will be kept confidential. We do not sell any of your data to third parties. Payment details are handled by our trusted providers, Stripe and Paypal. You can find their terms and conditions on their website. 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

SHIPPING INFORMATION

If items are in stock we are able to process the order within 1–3 working day(s). For non-stock items, we will get in touch with an estimate time until dispatch. Delivery time may vary and take up to 1–2 weeks.

If a parcel gets lost or damaged in the delivery process by the chosen postal company, we can not take responsibility. We will try and provide any information required for you to get in contact with the postal company. For delivery times and prices please visit deliveries and returns.

 

CONTACT

For further questions or feedback please contact us at info@orelselabel.com